'Collective intelligence' makes bureaucracy work
Anticorruption researcher and activist
PREMIUM A bridge in the West Java regency of Cianjur crumbled and was inaccessible following prolonged rain. That afternoon, economic activities halted and children could not attend classes. The information came from a resident of Cianjur in his report last Nov. 28 through the LAPOR! (lapor.go.id) platform, a national online complaint handling system that allows citizens to report any flaws in public s...
Disclaimer: The opinions expressed in this article are those of the author and do not reflect the official stance of The Jakarta Post.
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