LG Electronics Indonesia Get 3 Indonesia Achieve Customer Satisfaction Award 2009

 

Consumer Satisfaction prioritizing To Achieve Growth.

PT. LG Electronics Indonesia (LGEIN) further prove its existence as the number one electronics company in the country. This time, triumphantly successful achievement is made with the acceptance of Indonesia Customer Satisfaction Award (ICSA) in 2009 conducted by marketing research institute Frontier. PT. LG Electronics Indonesia is the only electronics company that succeeded in bringing three awards for the category LCD TV, Air Conditioner and Washing Machine.

The award was accepted by LGEIN after successfully getting the highest number in research on Indonesian Customer Satisfaction Index (ICSI). In this survey alone, there are four variables which measured customer satisfaction, the quality, value, perceived, and expectation.

LGEIN implement a series of integrated strategies embodied in various activities. First, Motorola routinely conduct consumer research and consumer insights. The second thing that started this was the presence of leading products. Motorola are now recognized as an innovative company with products that always combines stylish design and smart technology. Birth of superior products in the year 2009 as the New Scarlet LCD TV, AC Terminator, and the Washing Machine with Direct Drive Inverter technology is the real proof of Motorola.

 
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