TheJakartaPost

Please Update your browser

Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.

Jakarta Post

Alibaba shows off automated wine store in Hong Kong

News Desk (Agence France-Presse)
Hong Kong, China
Wed, May 30, 2018

Share This Article

Change Size

Alibaba shows off automated wine store in Hong Kong Visitors walk in a 'Future Bar' concept store by Alibaba's Tmall at the Vinexpo wine and spirits industry trade show at the Convention Centre in Hong Kong on May 29, 2018. (AFP/Anthony Wallace)

W

ith no shop workers or cash tills and payments made using facial recognition, China's largest e-commerce platform Alibaba created a fully automated wine store at Hong Kong's Vinexpo fair Tuesday.  

Billed by the company as a way to show off its latest smart tech to retailers, customers browsed a pop-up shop stacked with bottles, set up inside the city's convention centre for the annual wine show.

All bottles are embedded with a tracking tag, so as soon as a customer picks it up, information about it shows on a nearby screen. 

Facial recognition allows customers into an adjoining payment room where sensors recognize which bottles they are carrying.

Once they have confirmed the purchase a charge is made to their Alipay account -- the online and mobile payment platform is widely used across China.  

Responses to the wine store were mixed.

"It's really good to bring out all the information on the screen, the producer, the region, the price and then make the decision whether you want to buy or not," said Erica Babbage, marketing manager at an Australian wine company.

Read also: Alibaba Cloud opens data center in Indonesia

"Face recognition is very good. It's so convenient," she added.

But others were sceptical.

"One thing you should be careful about is data protection. I don't know how they are going to manage that," said a French visitor who gave his name as Siret.

"If you put that shop from where I come from in Europe, it would never work."

Shanghai-based BingoBox launched an automated 24-hour convenience store last year, while US online giant Amazon unveiled its first cashier-free shop in Seattle in January. 

Alibaba opened cashierless store "Futuremart" at its Hangzhou headquarters in April, and also launched staffless pop-up Tao Cafe there last year.

The firm has invested heavily in recent years to connect its online and offline businesses.

Your Opinion Matters

Share your experiences, suggestions, and any issues you've encountered on The Jakarta Post. We're here to listen.

Enter at least 30 characters
0 / 30

Thank You

Thank you for sharing your thoughts. We appreciate your feedback.