The Jakarta Post
Gamal Albinsaid launched InMed, a smartphone application that makes it easier for patients to get access to health services. (JP/Nedi Putra AW)
Gamal Albinsaid, known for his Garbage Clinical Insurance, has launched health service app InMed that facilitates communication for home visits of medical personnel in Malang, East Java.
"InMed has two features, which are MedVisit and Medtalk," Gamal said during the launch in Malang on Tuesday.
He explained that MedVisit is a feature that allows patients to contact medical personnel, whether doctors, nurses, midwives, physiotherapists, nutritionists or psychologists, who can visit their home.
"Patients do not need to go to the hospital and wait in line for hours to get health services," Gamal said.
However, he added, medical staff calls through MedVisit are not permitted for emergency cases.
"If there is an emergency case, the patient needs to be immediately taken to the emergency room," he said.
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The MedTalk feature, meanwhile, allows patients to communicate with medical personnel through chat, voice call or video call. Patients can have consultations or ask health-related questions.
"These two features are easy to access through applications that are already available for Android smartphone users, especially as using them is not unlike the way to find drivers online," he said.
Users are not only from the middle to upper class, Gamal said, as the underprivileged can still be served through crowdfunding site WhoPeduli.id.
Gamal said this application also opens up freelance job opportunities for medical personnel. This is because of the disparity between the number of new medical personnel and new hospitals and health centers such as clinics, where most medical workers are employed.
"This application is expected to be a temporary solution to overcome the imbalance of the supply of graduates and the uptake of the work of medical personnel," he said.
For now, the program can only be accessed in Malang and its surrounding areas.
"We will expand to other cities in the near future," Gamal said.
Malang Health Agency head Asih Tri Rachmi responded positively to this program, saying that the public could not have 24-hour access to health services managed by the government.
"However, we continue to monitor and urge that these services follow the regulations, especially the competence and legality of the medical personnel," Asih said. (liz/wng)