Half of civil servants are unqualified, says minister

Abdul Khalik ,  The Jakarta Post ,  Jakarta   |  Thu, 12/04/2008 7:29 AM  |  Headlines

Responding to discouraging results of recent public service surveys, State Minister for Administrative Reforms Taufiq Effendi revealed half of the country’s four million civil servants were unqualified.

He said his office was preparing to reassign two million unqualified officials to other government jobs in an effort to tackle bureaucratic inefficiencies that leaked money.

“They will undergo a series of training to make them fit for other jobs within the government,” the minister told the press after addressing a World Bank-sponsored seminar on bureaucratic reforms in Jakarta on Wednesday.

“We began this process in 2005, and some 300,000 civil servants will be reassigned to other jobs each year,” he said.

Taufiq said the massive reshuffle had begun as a pilot project surveying three offices — the Finance Ministry, the Supreme Court and the Supreme Audit Body (BPK).

He said of the 63,000 officials at the Finance Ministry, only 30,000 were qualified to do their jobs, adding that the situation was worse at the other two offices.

“We’re not a charitable institution. We can no longer afford to pay people who don’t work properly,” the minister added.

The government spent Rp 123.5 trillion this year paying the salaries of more than four million civil servants -- 17.7 percent of the state budget.

However, Taufiq said none of the unqualified officials would be fired.

He said a previous reshuffle at the Finance Ministry had resulted in state revenue rising 35 percent thanks to reorganized tax regimes.

Taufiq said the minister’s plan was supported by the fact that some 120,000 officials retired every year.

“We still have a very imbalanced distribution of civil servants. In some regions we have an excess of personnel while in many other regions we lack people. That’s why we still recruit some 25,000 qualified people every year,” he said. 

He said more officials were needed in a number of sectors, including agriculture and industry.

Taufiq said officials reassigned from the Finance Ministry would be trained as agricultural consultants and posted to villages throughout the country.

Most surveys conducted on Indonesia’s civil servants have not made for pleasant reading, with reports of corruption and inefficiencies prevalent.

The Governance Assessment Survey, conducted last year by Yogyakarta’s Gadjah Mada University in collaboration with the Partnership for Governance Reform found public services were poor.

Only 20 percent of the interviewed respondents believe human resources at health offices are qualified, while the majority of them say bureaucracy is more concerned with its own needs rather than those of the public.

This year’s survey by the Corruption Eradication Commission (KPK) revealed the public sector had a low integrity score of 5.33 out of a possible 10, far lower than in most other countries.

A report issued on March 4 by the Switzerland-based World Economic Forum cited Indonesia’s poor health and hygiene services and inadequate infrastructure as key disadvantages to attracting foreign visitors.

“With the reforms, ultimately we want to have better public services and attract foreign investors for the betterment of the people,” said Rusdiarto, a senior official at Taufiq’s office.

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It is not just civil servants that are lacking in skills and training, it permeates every facet of life here. There are so many unskilled, untrained workers attempting to do skilled work it is a joke. It is almost impossible to get anything done properly. Generally the work ethic is a disgrace and standards are appalling. There is such a desperate need for vocational training in Indonesia. As always it boils down to a lack of creative, intelligent and honest leadership. It would seem that Indonesia has managed to perfect only one skill and in this it has become the worldwide expert, shooting itself in the foot.

Oh my goodness, this revelation would be so pathetically funny if it wasn't so tragic. This is all so tragic because the Finance Ministry . . . . really???? the Finance Ministry has half of their employees unqualified at their job???? Correct me if I'm wrong but isn't the Finance Ministry an integral part of the state's mechanization to put forward progress of the country?? And the Supreme Court have it worse than this? Oy vey!

These public service surveys reaffirm my pessimistic belief in that many Indonesian tolerates incompetence and are lacking ambition. Indonesia will not get itself out of the ugly hole it is right now, i.e. corruption, high unemployment, a huge portion of the population in abject poverty, a low standard of living, unless the same ole expectation that Indonesians have of their government be raised, by a much higher standard.

we really need a reform in the way the civil servants work. government should also focus on agriculture development instead of industrial development.

Like inflation, the non-qualified civil servants also increased. Fifteen years ago only around 30% and now already 50%. How can it be solved ?

It's such shocking news.. It means the government had spent much money improperly. Next time be selective in civil servant recruitment. No collusion and nepotism is the best way to minimize unqualified civil servant..

this proves that people's tax is useless because it spends for paying civil servants who have done nothing.

The results of the public service surveys would not surprise anybody given the deteriorating public service's performance. Of course a strong structure (eg organization) requires a strong foundation. As long as one can buy a place in the civil service, which is common practice, control over the quality of new recruits is impossible and irrelevant. Corruption is at the root of this problem. Perhaps an outside agency should be put in charge of the yearly public service exams that are held around the country. In addition proper performance evaluations based on realistic indicators should be conducted on a regular basis. Civil servants who do not pass these evaluations should be let go. There are millions of young, well educated but unemployed people in our country who are most happy to take their place. In addition, the militaristic civil service culture should be scrapped immediately and replaced by a service-oriented system.

Henry Manoe
Kupang, NTT

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