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The Jakarta Post
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DKI Jakarta, Indonesia
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Letter: TelkomselFLASH responds

  • The Jakarta Post

| Fri, October 2 2009 | 02:23 pm

First, we would like to thank Westra for his trust in using Telkomsel products. Related to the letter in the Post on Sept. 15, titled "Telkomsel and high-speed Internet", we can inform that we have already checked and improved our 3G connection in Kerobokan, Bali, and your requirement has been solved.

We have also fixed the TelkomselFLASH application settings in Westra notebook, as informed by our staff. We apologize for any inconveniences that have occurred while connecting with our wireless mobile Internet services.

For further assistant regarding the TelkomselFLASH network and application settings, you can contact Telkomsel's Customer Care Center by dialing 111 from your kartuHALO number, or 116 from simPATI and kartuAS, which is dedicated to helping all Telkomsel customers, 24 hours a day for free.

Dian Ediana
GM, Contact Center Support Telkomsel


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