TheJakartaPost
Please Update your browser
Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.
Letter: TelkomselFLASH responds
First, we would like to thank Westra for his trust in using Telkomsel products
Change Size
F
irst, we would like to thank Westra for his trust in using Telkomsel products. Related to the letter in the Post on Sept. 15, titled "Telkomsel and high-speed Internet", we can inform that we have already checked and improved our 3G connection in Kerobokan, Bali, and your requirement has been solved.
We have also fixed the TelkomselFLASH application settings in Westra notebook, as informed by our staff. We apologize for any inconveniences that have occurred while connecting with our wireless mobile Internet services.
For further assistant regarding the TelkomselFLASH network and application settings, you can contact Telkomsel's Customer Care Center by dialing 111 from your kartuHALO number, or 116 from simPATI and kartuAS, which is dedicated to helping all Telkomsel customers, 24 hours a day for free.
Dian Ediana
GM, Contact Center Support Telkomsel
Jakarta
