Garuda Indonesia should revert back to its previous computer system following a glitch that led to dozens of flight cancellations, head of air transportation at the Transportation Ministry, Herry Bakti Gumay, said.
Hundreds of passengers in airports across the country have been seeing red since Sunday, after flights were unexpectedly cancelled and flight schedules became uncertain.
Four flights have been canceled so far today.
“I urge the airline to fix today’s problem by using a manual system. Otherwise, we will warn them,” Herry said.
Garuda said all passengers would be compensated for their inconvenience. Passengers left stranded at airports were given free accommodation until new flights were available.