Students protest over cellular credit deductions
The Jakarta Post, Jakarta | Tue, 10/04/2011 1:09 PM
A group of college students staged a rally in front of the Information and Communication Ministry on Tuesday to deliver 400 complaint letters from mobile phone users who had experienced unwanted deductions from their cellular credit.
The students, who have established a hotline center for such complaints, said they had received complaints from cell phone users whose phone credit had been deducted without their consent after they received text messages about certain content, quizzes, bonuses and lotteries.
“[Cell phone users] are confused because they feel they are not subscribed to any content but their credit continues to decline,” protest coordinator Al Akbar Rahmadillah said Tuesday as quoted by kompas.com.
Ministry spokesman Gatot S Dewa Broto said the ministry would require the phone operators to block any numbers it had received complaints about from users, citing that such practices violated the ministry's regulation on premium messaging services.
