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Grab insists on banning 180 drivers, despite protest
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A driver of GrabBike rides with a customer through traffic in Jakarta on April 29. (AP/Tatan Syuflana)
F
aced with new protests from its partner drivers for the past 2 weeks, ride-hailing app Grab Indonesia says that it cannot fulfill their “burdensome” demands which, according to the firm, will negatively impact its business and service.
Speaking on Thursday, Grab Indonesia’s managing director Ridzki Kramadibrata said the fresh round of protests, involving around 700 drivers marching outside of their office building in Kuningan, South Jakarta, was mainly to demand Grab to lift the ban and suspension on 180 drivers.
“They have to realize that our bans are reasonable for maintaining the quality of our service. Consequences that come after the ban will involve a temporary suspension for re-training purposes, or, depending on the seriousness of their infringement, they can be fired altogether,” he said.
Ridzki said the reasons behind the bans revolved mainly around the usage of fake GPS locators that give false location readings to its customers, fake orders from the drivers themselves, and also intimidation and provocation of other drivers.
The final infringement of that list was the most seriously damning for the company as Grab stands firm on the bans due to concerns for the safety of passengers and drivers.
However, the drivers did make other demands that Ridzki said were more reasonable, such as higher price adjustment and more transparency regarding driver’s income details. The protesting drivers are asking the fares to be raised from the current Rp 1,500 per km to Rp 2,500 per km. (ags)
