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Jakarta Post
The Jakarta Post
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BKN improves civil service recruitment, addresses technical hiccups

  • Rizki Fachriansyah
    Rizki Fachriansyah

    The Jakarta Post

Jakarta | Mon, October 8, 2018 | 07:26 pm
BKN improves civil service recruitment, addresses technical hiccups An officer (left, standing) hands a police clearance letter (SKCK) to an applicant at the South Jakarta Police station on Wednesday. The station has experienced long lines of those seeking clearance letters, which is required for civil servant applicants. (The Jakarta Post/Charisa Vanessa G.)

The National Civil Service Agency (BKN) has made several technical improvements to its online civil service registration system in response to a recent stream of complaints, with a smoother and fairer recruitment process expected as the registration deadline was pushed back from Oct. 10 to Oct. 15.

BKN spokesman Mohammad Ridwan said the agency had focused on fixing various aspects of its online recruitment system, including traffic management on its official civil service registration website, www.sscn.bkn.go.id.

“We have cooperated with the Home Ministry’s Population and Civil Registration (Dukcapil) Directorate General to exponentially increase our network’s bandwidth capacity from 512 kilobytes per second to 10 megabits per second,” he told The Jakarta Post on Monday.

Mohammad said bandwidth enhancement was crucial to improve database integration between the BKN and Dukcapil, since online civil service registration required verification of citizenship identity numbers (NIKs). 

He added that the official recruitment website was now able to accommodate up to 3.5 million visitors per day, an improvement from the previous 1 million visitors per day.

At the time of writing, the BKN has recorded 3.75 million accounts on its official civil service registration website. Of the figure, 2.37 million have chosen their institutions, while 1.7 million have uploaded all the necessary documents and credentials. 

This year, the government is recruiting 238,015 new civil servants to replace those who are set to retire, after almost four years of a recruitment moratorium imposed under President Joko "Jokowi" Widodo's administration. 

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