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Jakarta Post

Mobile JKN app lacks users, system stability

  • The Jakarta Post

Jakarta   /   Sat, June 23 2018   /  01:57 am

Two years on, the Health Care and Social Security Agency (BPJS Kesehatan) has continued to experience problems with a mobile application it launched in April 2016. The app, Mobile JKN, was introduced to make it easier for people to register for the national health insurance (JKN) program and update their data.However, BPJS Kesehatan data indicate that less than 1.8 million people have registered using the Mobile JKN app, much lower than the target of 10 million, according to agency spokesperson Nopi Hidayat.Timboel Siregar from watchdog BPJS Watch said it was the responsibility of the government and the agency to raise awareness about the health insurance program. “JKN is a program that has been going on for five years with good intentions and spirit,” Timboel told The Jakarta Post on Thursday, adding that the problem was a lack of announcements.Agency data show that the majority of ...