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Jakarta Post

Honda recalls 85,000 cars in Indonesia over faulty fuel pumps

The company identified such pumps in their Brio, Mobilio, Jazz, BR-V, HR-V, CR-V, City, Civic and Accord models built between 2017 and 2019. 

Norman Harsono (The Jakarta Post)
Jakarta
Wed, July 15, 2020

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Honda recalls 85,000 cars in Indonesia over faulty fuel pumps Automotive firm Honda Prospect Motor marketing and after sales service director Jonfis Fandy (right), the company’s business and product planning director Takayuki Uotani (left) and Honda R&D Asia Pacific Co. Ltd. development leader Tsutomu Harano are flanked by two all-new Honda Brios in Jakarta on Wednesday. The second generation Honda Brio is sold in five different types with prices ranging from Rp 139 million (US$9,403) to Rp 190 million in Jakarta. (The Jakarta Post/Vellen Augustine)

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utomotive firm PT Honda Prospect Motor (HPM) announced on Wednesday a recall of 85,025 cars of the Honda brands, over suspected faulty fuel pumps.

The company identified such pumps in their Brio, Mobilio, Jazz, BR-V, HR-V, CR-V, City, Civic and Accord models built between 2017 and 2019. 

The move is to prevent cases where engines die abruptly or do not start at all, the company statement reads. The component replacement service will also be free of charge at official Honda workshops.

“We urge and remind customers with identified vehicles to immediately take their cars to an official Honda garage,” HPM service & parts assistant general manager Denny MT said in a statement, adding that the recall was in the interest of customer safety.

Denny added that some garages offered vehicle pick-up services.

The company estimates the replacement to take between 60 and 90 minutes.

Honda has claimed to have contacted the registered owners of the vehicles. However, Honda car owners may check whether or not their cars require servicing by visiting HPM’s official site or by calling their customer care number during work hours.

Customers can also book a fuel pump replacement through their mobile application Honda e-Care, which is available on both the App Store and Google Play.

Honda also urges contacted car owners who have given away their vehicles to inform the company, so the company can contact the new owner.

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