The need for online learning, driven largely by the health crisis, has prompted Jakarta Intercultural School (JIS) service learners to make adjustments when it comes to the implementation of their service learning programs, because they cannot engage directly with the people they’ve worked so hard to help.

JIS student-led-service learning clubs found themselves having to rethink and redesign their entire approach to community outreach.

One of the service learning clubs is Plugged-IN, where 17-year-old junior high school student Sangwook has been an active member.

For Sangwook and the Plugged-IN club, that meant shifting their lessons to Zoom — which only emphasized the very issue they were trying to address.

“The pandemic has exacerbated and exposed the issue of the digital divide in Indonesia [...] We learned that so many students are forced to stay home with no access to technology, unable to attend online school during the social restrictions,” says Sangwook.

“Therefore, our priority now is to help them go through these difficult times. I think that our core motivation has always been the same: It comes from the belief that technology can enrich — or possibly change — one's life.”

Apart from teaching online lessons, the Plugged-IN club has spent the past year focusing on organizing donation drives to collect second-hand gadgets. These are then passed on to Indonesian state-school students who have been struggling to participate in virtual classes during the pandemic because their families can’t afford to purchase the necessary equipment.

“We have donated almost 100 devices, including smartphones, desktop computers, laptops and iPads [...] The process has been a long one; we asked people and companies around us for devices, collected them, repaired them and put them into packages along with accessories, masks and instructions,” Sangwook explained.

Sangwook, who is on a mission to help narrow the digital divide in Indonesia, started his activity prior to the health crisis.

As a 21^st-century learner whose studies greatly depend on digital technology, he recognizes that computers are “like treasure boxes [...] full of educational potential” and firmly believes that access to computers and the internet can make all the difference in a child’s education.

So, with the help and expert guidance of the Service-Learning Program at JIS, members of his Plugged-IN club are working hard to make technology fun and accessible for everyone — especially young learners from disadvantaged backgrounds.

They teach lessons twice a week to elementary school students who get the chance to use laptops as they learn about various forms of technology that are growing in relevance today.

“Each week had a specific theme and at least one interactive activity,” Sangwook recollected with enthusiasm. “One example is a QR code scavenger hunt: Students and club members worked in teams to complete various technology-related challenges around campus by scanning QR codes. Lots of running around and lots of energy!”

The needs of underprivileged children

Plugged-IN is one of 35 student-led clubs at JIS High School that take part in collaborative community engagement as part of the school’s Service Learning Program.

Essentially, these clubs operate like a network of non-profit organizations that aim to respond to an authentic need of the community, explains JIS Service Learning Coordinator Jodi Berry.

“Service learning offers students opportunities to lead, collaborate and develop philanthropic values that lead to civil participation,” she says.

“With guidance from the JIS High School Service Council and faculty advisors, students work together to launch campaigns, fundraisers and larger initiatives and projects that support our community partners in need.”

Like Sangwook, JIS twelfth-grader Nelson saw the importance of addressing the needs of vulnerable, underprivileged children.

Nelson is a member of two service learning clubs:  House of Hope and Conquer Cancer Club.

In response to the pandemic, he came up with new ideas for activities related to making a difference, as he cannot engage directly with children like he used to.

Nelson has been dedicated to helping both House of Hope and Conquer Cancer Club put together and deliver care packages — filled with materials for various activities, essential food items, hygiene kits — to the children he once met with regularly.

But he wanted to do more.

He wanted to reach out and help as many children as possible using his strengths and what he believes is the key to a better future for them: education.

He used his free time to write an English-Indonesian workbook with illustrations and engaging activities titled Let’s Learn Basic English With Billy, which has been published and is currently for sale.

For every book he sells, he donates a copy to a local school or orphanage.

“The book teaches Indonesian children the basics of English literacy, including basic vocabulary, sentence structure, forming questions and grammar. Through this book, I hope to help Indonesian children acquire English literacy at a young age and provide them with the keys to the world!” Nelson said.

“Additionally, I also led a collaboration project with seven of the service clubs at JIS, where each club created an English lesson video that paired with a lesson taught in the book. These videos are intended to complement the book’s lessons.”

Prior to the pandemic, through the House of Hope, he used to interact directly with children from the Panti Akhiruz Zaman orphanage through games, sporting activities and English and math lessons.

He also visited children struggling with cancer and entertains them with arts and crafts lessons through the Conquer Cancer Club.

“Service learning allows students like myself to build a good moral character. I believe that an important element of education is to be able to engage with students and people in the community around us,” he says.

“Not only have service projects given me the skills to work together and collaborate with people, but they have also taught me to be more empathetic and caring to those less privileged than myself.”

In their service learning efforts, Nelson and Sangwook’s Plugged-IN clubs have demonstrated several “competencies” in 21^st-century education that Berry said were needed to overcome the urgent issues we face today, such as creativity, critical thinking, collaboration and communication.

 “We're at a time when the biggest world problems cannot be solved alone. We have to be able to work together to create a better world for all,” she said. “Above all, service learning is an approach to develop those competencies, to complement what students are learning inside the classroom with experiences and opportunities outside the classroom.”

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