Better coverage: Indosat president director Alexander Rusli (center), director and chief technology officer John M
span class="caption">Better coverage: Indosat president director Alexander Rusli (center), director and chief technology officer John M. Thompson (left) and chief information officer Herfini Haryono chat with a monitoring operator during the inauguration of the company's new network center facility Indosat Network Operation Center (i-NOC) in Jakarta on Tuesday. i-NOC functions to monitor and control Indosat's network performance, aiming to improve its telecommunication services.(JP/Jerry Adiguna)
Publicly listed telecommunication operator PT Indosat, part of Qatar-based Ooredoo Group, promises stable data traffic during this year's Ramadhan season, supported by the increase of its network capacity and facility modernization.
Indosat president director Alexander Rusli said the operator, which serves around 66.5 million subscribers, would boost the network capacity up to three times to cope with surging voice, text and data traffic in the upcoming Ramadhan and Idul Fitri holiday.
'The data traffic usually increases up to 40 percent during Ramadhan,' Rusli said Tuesday after the inauguration of a new network center facility in Jakarta.
In Indonesia ' the country with the largest Muslim population, over 200 million ' Ramadhan is normally the peak of domestic consumption, from food to communication, as people exchange greetings with their relatives and families.
The country's second-largest operator after state-run telecommunication operator PT Telekomunikasi Indonesia (Telkom), will provide data service capacity of up to 2,080 terabytes per day to handle 564.56 terabytes of peak traffic daily, according to the firm's data.
Indosat has conducted network modernization over the last two years, spending most of its Rp 8 trillion (US$450 million) capital expenditure to better serve its rapidly increasing data customers with a reliable network.
Until first three months of this year, the operator booked Rp 6 trillion in revenue, 5.2 percent higher than the same period last year, in which multimedia, data communication and Internet services contributed 81 percent or Rp 4.9 trillion. But the firm saw a net loss of Rp 426 billion due to rupiah depreciation that has spiked costs to repay forex debts.
Indosat's data traffic grew by more than three times to 55,467 terabytes in the first nine months of last year from only 17,646 terabytes in the same period in 2013.
On Tuesday, Indosat also inaugurated a new network center facility, called Indosat Network Operation Center (i-Noc), to monitor and manage all of the firm's infrastructure networks in the country.
'With i-NOC we can predict the disruption that will come at peak traffic during Ramadhan before the customers experience it,' Rusli explained.
The facility, which took up Rp 11 billion in investments, takes place in a 800-square meter room at an Indosat building in Central Jakarta.
It has a monitoring room with 24 wall monitors to control the network performance and a command center room supported by sets of teleconference equipment to communicate with Indosat's regional network centers across the archipelago from Bandung, Yogyakarta, Malang, Semarang, Surabaya and Medan.
As part of the operator's network modernization projects, i-NOC replaced the previous Single Network Operation Center (SNOC) which was located in Serpong, Banten, and had operated since 2004, monitoring six network centers in the Greater Jakarta area.
'It takes too long to go to Serpong, particularly with the high traffic. Thus, i-NOC enables us to monitor the network and data traffic easier and more efficiently,' director and chief technology officer John M. Thompson said. Indosat is now 65 percent owned by Ooredoo Group, 14.29 percent by Indonesian government, 5.62 percent by Scandinavian investment firm SKAGEN AS and 15.09 percent by the public.
The firm, listed on the Indonesia Stock Exchange (IDX) under code ISAT, currently serves its subscribers under its cellular brands IM3, Mentari and Matrix. (foy)
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