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Banks prepare for more transactions through cell phones
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A woman uses a cellular phone. The bank industry is expecting more transactions to be made through cell phones in 2018 as customers want an easier way to make transactions. (Shutterstock/File)
T
he banking industry has no choice but to follow the newest digital trend as more bank customers have abandoned conventional means of making transactions and now make digital transactions, a number of bankers have said.
BCA director Santoso Liem said over the weekend that the bank anticipated the use of quick response (QR) code technology because even debit cards would soon be abandoned by customers as they turn to cell phones to make transactions.
“We will increase the use of QR code technology next year for the expansion of digital banking,” said Santoso as quoted by kontan.co.id, adding that the bank would reduce the use of electronic data capture payments.
He said BCA applied QR code technology in its Sakuku e-wallet.
Similarly, Bank Mandiri distribution director Hery Gunardi said Mandiri was focusing on boosting cashless transactions through QR code technology.
“We are at the QR payment development stage and expect it to be realized next year,” said Hery, adding that 95 percent of the bank's customers were expected to shift to electronic transactions.
BNI planning and operations director Bob Tyasika Ananta said earlier that the bank would launch a QR-based digital banking product called Your All Payment, which was a new system designed to facilitate transactions.
Meanwhile, Bank Tabungan Pensiunan Nasional (BTPN) director Kharim Indra Gupta Siregar said the bank would also start investing in QR code technology next year. (fny/bbn)
