DBS to integrate credit card, wealth customers in Digibank
The Jakarta Post
Singaporean bank DBS is integrating credit card and wealth management customers into its online platform Digibank.
DBS deputy group head for consumer banking and wealth management, Pearlyn Phau, said on Thursday that from the acquisition of Australian New Zealand (ANZ) Bank retail and the latter’s wealth management business in Asia in 2017, DBS’s Indonesian branch had received 587,000 transferred customers.
The ex-ANZ customers are in the process of obtaining DBS-branded customer cards, he added.
"We are recarding the ANZ customers for the rest of this year and Digibank will be the app for them to access rewards," she said during a media briefing at DBS’ office in Singapore.
She added that the ex-ANZ customers would be a significant addition to Digibank in Indonesia as it had gained around 160,000 users since the launch of the digital platform in Aug 2017.
"Right now we are happy with the addition of 160,000 customers in one year," Phau said.
DBS aims to gain at least 3.5 million customers within five years. In India, it acquired 2 million customers in less than two years after the launch in April 2016.Phau said the bank was working to add more features on the platform and seeking partnership to enhance the app. "I think at the end of this year, you will see the new feature coming," she said. (bbn)
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