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Operator of social media accounts disclosing OYO payment problems apologizes
In a tweeted video also dated Feb. 5, the admin admitted that she created the account because of her own refund problems.
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Illustration photo of social media interaction using a laptop. (Shutterstock/everything possible)
T
he administrator of social media accounts that went viral last year for highlighting payment problems with India-based company OYO in Indonesia has apologized to the company.
The admin issued an apology letter dated Feb. 5 on the @oyobikinrugi (OYO causes losses) Twitter account. The letter reads:
“I regret my actions toward OYO Rooms Indonesia by publishing content on the @oyobikinrugi Instagram and Twitter accounts. I realize that such action caused losses and defamation of OYO Rooms Indonesia.”
“I created terms, narratives and stories informing the public that OYO had caused losses to its consumers, employees and partners; such information cannot be accounted for and have caused losses for many parties.”
In a tweeted video also dated Feb. 5, the admin admitted that she created the account because of her own refund problems.
“However, I continued running the social media accounts even after my refund problems had been settled with OYO,” she said.
Read also: OYO Indonesia in hot water after refund and payment complaints go viral
