After three years of fully fledged operations, the social security system continues to struggle with low participant acquisition and poor premium compliance.
by PandayaIndonesia, whose social security system is still in its infancy 72 years after independence, has begun to adopt the Japanese insurance business model. Last month, the Japan International Cooperation Agency (JICA) invited Indonesian officials and journalists to workshops about the Japanese system. The Jakarta Post’s Pandaya, who joined the trip to Japan, shares an overview of the plan. After three years of fully fledged operations, the social security system continues to struggle with low participant acquisition and poor premium compliance. Both the Workers’ Social Security Provider (BPJS Ketenagakerjaan) and the Social Health Insurance Provider (BPJS Kesehatan) still have a hard time reaching people, especially those in the outer islands and far-flung areas because of limited human and financial resources. BPJS Kesehatan official figures show...
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