any companies assert that their people are their most important asset. But it takes more than mere words to truly implement this ideal in concrete actions on a day-to-day basis.
During the tough times brought on by the COVID-19 pandemic, tiket.com has truly walked the talk of prioritizing its people, both employees and customers.
In this regard, tiket.com has focused on maintaining the welfare of all employees by revisiting and recalibrating its business strategies, most pertinently by while cutting operational and marketing costs by up to 90 percent in order to prevent layoffs and salary cuts.
In recognition of its impactful business strategies that prioritize employee welfare, HR Asia, often hailed as the region’s most influential human resources specialty publication, has listed tiket.com among the Indonesian winners of Best Companies to Work for in Asia 2020.
The HR Asia Awards has bestowed the title to tiket.com alongside 41 other reputable blue-chip companies.
Responding to the accolade, tiket.com Chief People Officer Dudi Arisandi said that the entire team at tiket.com was truly grateful for the recognition from HR Asia.
“The award is a testament to tiket.com’s focus on creating happy employees, as people are our number one asset. Human resources is our biggest investment, because tiket.com believes that the best quality talents can help elevate the company’s performance, create innovative products and provide the best services for our customers,” said Dudi.
“[This is why] the company always focuses on providing a good working environment for its employees,” he underlined.
One of the ways the ticketing solutions company achieved this was by making real efforts to lift employees’ enthusiasm and spirit while working from home amid the tough conditions during the pandemic. It was even recruiting employees up to June 2020 at eight of its offices in Indonesia, Malaysia, Singapore, Thailand, Hong Kong and Canada.
The company took this multifunctional step to ensure it could operate more efficiently and with financial independence, so it would not need to raise funds this year.
By maintaining operational sustainability, tiket.com is now ready to help accelerate recovery of Indonesia’s travel and tourism industry.
A recent employee engagement survey shows that tiket.com scored 91 percent in employee satisfaction. About 82 percent of the surveyed employees also indicated that they were proud to call tiket.com a “dream company” to work for.
“We hope this award will motivate all employees to continue their commitment to give their best performance, [and] provide excellent and professional services to all stakeholders,” said Dudi.
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