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pril 15, Online

Citibank says it has cleared the debts of Irzen Octa, a client of the bank who was found dead at its Menara Jamsostek branch office.

Irzen died after meeting debt collectors from the bank who questioned him about his credit card payment and allegedly assaulted him.

“All the debts have been cleared,” Citibank customer care vice president Hotma Simbolon said Thursday.

Irzen allegedly owed the bank Rp 100 million (US$11,500) on his credit card.

Hotma added that the bank was reviewing the lawsuit filed by Irzen’s family.

Attorney O.C. Kaligis, who represents the family, announced that they would file a lawsuit against Citibank, seeking compensation for his death.

“We are studying [the lawsuit],” Hotma said, as reported by kompas.com.

Your comments:

This is so amusing. They think they are being charitable but the truth of the matter is, personal debt is not transferable to family.

In addition every penny a bank lends out in form of credit is insured so the bank is in fact not losing any money.

I would suggest to Citibank to send real bankers here to assist Citibank Indonesia to deal with this nightmare that local Citibank collectors have caused. They can also help in reviewing the bank fraud perpetrated by their other employees in the Melinda case.

I would not be surprised if they unearthed much more funny business by the local employees.

In the meantime the lawsuit by the family should be also in international law. Requesting not just compensation but an apology for the barbaric actions taken in the name of Citibank by Citibank Indonesia (which is a common practice I hear in all Indonesian banks).

Deddy
Jakarta