ewly appointed directors of national flag carrier Garuda Indonesia vowed on Wednesday to boost employee morale through a human capital transformation program in an effort to enhance the company’s operational and financial performance.
“Human capital transformation is how we make our employees happy so that they can deliver best service to customers,” said Garuda president director I Gusti Ngurah Ashkara “Ari” Danadiputra said after his appointment on Wednesday.
He said the program, along with revenue enhancement and redefining cost structure, were three areas the airline’s management would concentrate on.
Ari, former president director of the state-owned port operator Pelindo III, along with five other new members of the board of directors, were appointed during an extraordinary shareholders meeting in Tangerang, Banten, on Wednesday. Ari replaced Pahala N. Mansury, who had held the position since April 2017.
Meanwhile, newly appointed human capital director Heri Akhyar said Garuda needed to boost the morale of its employees. "Usually, when a company is in a state of loss, employees’ motivation drops. We have to try and bring that motivation back,” he said.
Garuda Indonesia posted losses of $ 116.857 million in the first half of the year, down from the $281.923 million it recorded in the same period last year.
Speaking on how to increase revenue, Ari said Garuda needed to open new profitable routes; have one or two slots at Halim Perdanakusuma International Airport in Jakarta and close inefficient routes. (bbn)
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