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AirAsia adopts Workday cloud tech to manage 22,000 global employees
The low-cost carrier has adopted Workday's human capital management software in its digitalization drive toward improved efficiency.
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AirAsia employees walk through the airline's headquarters in Kuala Lumpur, Malaysia. (JP/Riza Roidila Mufti)
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outheast Asia's largest budget carrier, AirAsia, is adopting cloud technology to manage the company's 22,000 employees across the region as part of its digital transformation.
AirAsia operates flights to more than 140 destinations across 22 markets.
AirAsia announced it had recently taken a huge leap in human capital management (HCM) in cooperation with Workday, a provider of financial and human capital management software that is based in California.
AirAsia chief people and culture officer Varun Bhatia said that Workday's cloud technology could help the company maintain what he called “single-source truth and employee data”.
“We believe we have to move towards a more personalized approach and employees have to get a personal experience,” Bhatia said recently.
The collaboration, Bhatia said, enabled the airline's employees to access the integrated, cloud-based platform individually from their mobile phones at any time and from anywhere.
“It is a self-service platform where employees can do basic [things] like arranging leave, completing their data information and the like,” he said.
The platform keeps information on each individual employee and their employment records, including career path, technical skills level and professional development, as well as standard information that employees need to do their jobs.
Employees can also check their daily work schedule, manage leave days and track information about their salaries.
Workday president for Asia Rob Wells said that with the help of technology and digitalization, AirAsia could allow its workforce to achieve efficiency and make their jobs easier.
"Every day, the 22,000 employees of AirAsia are either serving us, flying us, caring for our baggage or making sure that the airplane works all the time," said Wells.
“They don't have the time to come to the office to a desktop device [...]. Thus, engaging the workforce through mobile, through access to digitalization, is essential,” he said.
Adopting cloud technology to manage its human capital is part of the airline's "AirAsia 3.0" vision to go beyond being an air travel company and become a travel tech company. AirAsia 3.0 also envisions providing hotel booking and logistics services as a one-stop e-commerce platform for travelers. (bbn)
