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H&M revamps online shopping experience
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H&M La Fayette flagship store in Paris on June 18, 2018. (AFP/Eric Piermont)
Fast fashion giant H&M is raising its game when it comes to online shopping.
The Swedish retailer has unveiled a revamped e-commerce site and mobile application for its United States customers, with new features including a “visual search” mode that will let fashion fans search for pieces by uploading a picture from social media or by taking a photo themselves of a certain style.
Additional new features include “scan and find,” which lets in-store shoppers check for size availability elsewhere by scanning the price tag of an item, and “rate and review,” which will see reviews listed on individual product pages for other customers.
Read also: H&M says to close more stores as customers go online
The brand has also launched an “inspiration gallery” on its website, showcasing pictures from fashion fans all over the world, who can submit their photos via social media, using the hashtag #HMxME.
The move comes weeks after H&M was pronounced the most popular fashion brand on the web, according to internet search data compiled by SEMrush.
SEMrush’s findings, based on Google searches worldwide between June 2017 and 2018, said that the Swedish retailer was the most searched-for fashion brand online.
