The Jakarta Post
Path customer service will be officially closed on Nov. 15. (Shutterstock/Faizal Ramli)
Social networking and photo-sharing app Path is set to terminate its service on Oct. 18.
Following rumors that spread over the weekend, the team officially announced the plan on Monday, sharing the shutdown schedule on its website.
“It is with deep regret that we announce that we will stop providing our beloved service, Path. We started Path in 2010 as a small team of passionate and experienced designers and engineers. Over the years we have tried to lay out our mission: through technology and design we aim to be a source of happiness, meaning and connection to our users,” it stated.
The team shared that starting Oct. 1, people would no longer be able to download or update the app from iTunes and Google Play.
Then, on Oct. 18, it would start to terminate the service. Finally, on Nov. 15, Path-related customer service will be officially closed.
Those wanting to restore their data, such as photos and videos, can go to this link.
Path mentioned that the app would not retain user data starting Oct. 18. Hence, those who wish to keep copies of their data are encouraged to download it prior to Oct. 18.
Path is also offering refunds for those who recently purchased a premium subscription.
Android users can send an email to [email protected] for refunds. Meanwhile, iOS users will need to go to Apple’s webpage.
Path was among popular social media apps in Indonesia.
In the beginning, the app was recognized for its private feature as it only allowed users to have 50 friends. Later, the friends limit was expanded to 150 and 500 friends. (jes/wng)