Jakarta Governor '€œBasuki'€ Tjahaja Purnama. (Kompas.com/Glori Wadrianto)

Entering into his second year in office, Jakarta Governor '€œBasuki'€ Tjahaja Purnama still faces considerable problems related to traffic congestion. Nonetheless, he is believed by many to have improved public services.

In a survey carried out by the Cyrus Network, Ahok received a low score in his efforts to address traffic congestion in the city but received high marks in relation to his work on public services.

The survey gave Ahok a total score of 7 out of ten for his first year in office. Ahok was inaugurated Jakarta'€™s governor on Nov. 19, 2014.

'€œTransportation received the lowest score from the people. Many were not satisfied with his performance in transportation,'€ said Cyrus Network CEO Hasan Nasbi as quoted by kompas.com, on Thursday.

People tended to believe that Ahok had failed to improve public transportation services because the city administration had been unable to immediately deploy more buses along the 12 corridors of the Transjakarta busway.

Hasan said that because of this failure, PT Transportasi Jakarta had been forced to operate substandard buses, many of which were not considered roadworthy. The city-owned transportation mode also failed to shorten headways from one bus to another, forcing passengers to wait for long tine at bus stops and in bus terminals.

That aside, Hasan said that people were generally happy with the performance of the city administration in delivering healthcare and education services and establishing the one-stop integrated service centers.

Hasan said that the service centers had managed to eliminate the image of a complicated city bureaucracy.

'€œServices in licensing, education and healthcare gained the highest scores. The mentality of the bureaucracy also improved,'€ he added. (bbn)(+)

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