TheJakartaPost

Please Update your browser

Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.

Jakarta Post

Bhinneka aims for triple-digit growth in 2016

Online store Bhinneka hopes to see 100 percent growth in transactions this year, partly as a result of improving its services for corporate customers and its strengthening advertising campaigns

Dylan Amirio (The Jakarta Post)
Jakarta
Wed, February 24, 2016 Published on Feb. 24, 2016 Published on 2016-02-24T09:44:08+07:00

Change text size

Gift Premium Articles
to Anyone

Share the best of The Jakarta Post with friends, family, or colleagues. As a subscriber, you can gift 3 to 5 articles each month that anyone can read—no subscription needed!

O

nline store Bhinneka hopes to see 100 percent growth in transactions this year, partly as a result of improving its services for corporate customers and its strengthening advertising campaigns.

Bhinneka, one of the country'€™s pioneering online retail players, sees the ever growing e-commerce market to have high potential.

Bhinneka CEO Hendrik Tio said the company would set up a streamlined service within the bhinneka.com website to better assist its corporate customers with their transactions, called the Bhinneka Business service.

The service, which Hendrik said would help the company achieve its triple digit growth target, is likely to be launched in March.

'€œWe have 20,000 corporate customers in our user base, with 5,000 to 6,000 of them being very active in our service for the last six months,'€ Hendrik said on Tuesday.

'€œWithin our user base, corporate customers account for 50 percent of our user revenue figures. This service will benefit both parties a lot more,'€ he added.

The site currently gets 185,000 visits per day and up to 21 million page views per month. Online transactions made up 40 percent of the site'€™s revenue in 2015. Eighty percent of the items it sells are computers and consumer electronics.

The company will also spend up to Rp 100 billion on advertising in all forms of media except television. He said, however, that Bhinneka would take a different approach to other e-commerce marketplaces.

'€œI see Bhinneka having a different approach than its competitors because it seems their advertising is focused on intensity and bombarding customers with ads or promotions,'€ he said.

'€œWe will do the same thing but aim more smartly, thus not spoiling the customer too much.'€

Bhinneka launched the Bhinneka Marketplace in 2015, allowing brands to directly sell to customers rather than through Bhinneka beforehand. That program is projected make up for up to 50 percent of Bhinneka'€™s revenue.

Bhinneka was first established in 1993 as a printing solution business, before formally launching the Bhinneka online store in 1999. In 2001, Bhinneka'€™s first physical store in Jakarta opened, and the firm now operates seven physical stores in Jakarta and Surabaya, with 17 representative offices nationwide.

There are plans to open more offices this year, with a target of 35 representative offices nationwide by the end of 2016.

Hendrik said all the measures being taken were in line with the company'€™s ultimate goal of holding an initial public offering (IPO) in 2018. '€œThe road to an IPO is not easy. We have to ensure our internal growth as well as guarantee our profit, as well as our legal and financial readiness. This can be helped though, as we have experienced triple digit year-on-year profit growth so far,'€ he said

Your Opinion Matters

Share your experiences, suggestions, and any issues you've encountered on The Jakarta Post. We're here to listen.

Enter at least 30 characters
0 / 30

Thank You

Thank you for sharing your thoughts. We appreciate your feedback.

Share options

Quickly share this news with your network—keep everyone informed with just a single click!

Change text size options

Customize your reading experience by adjusting the text size to small, medium, or large—find what’s most comfortable for you.

Gift Premium Articles
to Anyone

Share the best of The Jakarta Post with friends, family, or colleagues. As a subscriber, you can gift 3 to 5 articles each month that anyone can read—no subscription needed!

Continue in the app

Get the best experience—faster access, exclusive features, and a seamless way to stay updated.