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Jakarta Post

Vehicle document centers to open in malls

The Jakarta Police will launch a new service unit of the Motor Vehicle Document Center (SAMSAT) next month, allowing people to pay vehicle taxes and renew driver's licenses at some shopping centers

The Jakarta Post
Jakarta
Thu, March 27, 2008

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Vehicle document centers to open in malls

The Jakarta Police will launch a new service unit of the Motor Vehicle Document Center (SAMSAT) next month, allowing people to pay vehicle taxes and renew driver's licenses at some shopping centers.

The new unit will operate on the first floor of Artha Gading Mall in North Jakarta, the first floor of Taman Palem Mall in West Jakarta and the seventh floor of Pusat Grosir Cililitan (PGC) in East Jakarta.

"You'll be able to renew your documents while shopping. The counters will be open daily, including holidays," First Insp. Hasbi Ibrahim, in charge of document administration, told The Jakarta Post on Wednesday.

"Jakartans are very busy people and they need to have easy access to arrange such documents. That's why we established the outlets," he said.

Hasbi said the police chose the three shopping centers for their central locations, adding that the service might expand to other shopping centers in the future.

"This is just the beginning. If the public responds well, maybe we will open more outlets," he said.

The new service comes after the success of the police's mobile document unit, launched in 2004, that allows people to arrange vehicle documents in a variety of locations.

The mobile units operate from 8 a.m. to 2 p.m. on working days in five municipalities across the city. On Saturday, they are open until noon.

Hasbi said the new unit would offer a quality service similar to the mobile units, which have received public applause for quick and efficient service.

Tumpak, a resident who lives near PGC, said he welcomed the new service.

"It is a good idea because it is not far from my house. I usually renew my driving license and vehicle tax documents at the SAMSAT office in Kebon Nanas, East Jakarta," he said.

However, Tumpak said he regretted the outlet was located on the seventh floor.

"It's not practical. People have to take escalators to reach the seventh floor because there is no elevator for visitors in the shopping mall. It would be better to open the outlet on the first floor so that people don't have to go upstairs," he said. (trw)

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