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Govt to sanction BlackBerry for outage

The Indonesian government is preparing sanctions against Blackberry after a recent outage left millions of Indonesian customers without access to some services

The Jakarta Post
Jakarta
Fri, July 5, 2013 Published on Jul. 5, 2013 Published on 2013-07-05T13:36:17+07:00

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Govt to sanction BlackBerry for outage

T

he Indonesian government is preparing sanctions against Blackberry after a recent outage left millions of Indonesian customers without access to some services.

Communication and Information Ministry spokesman Gatot Dewa Broto said, as quoted by Bloomberg, the sanctions were pending BlackBerry'€™s report into the disruption and the government would also consult the nation'€™s telecommunication regulatory board to see whether the incident violated any regulation.

'€œWe don'€™t want to be seen as allowing this to happen time and time again,'€ Gatot said, adding that the latest incident was the fourth outage for BlackBerry since April 2012.

Indonesia has imposed sanctions on BlackBerry before.

In September 2009 the government ended a two-month freeze on issuing licenses for new BlackBerry models after it opened a service center in Jakarta. The Communications Ministry in June 2009 halted licenses for sales of new BlackBerry models pending the opening of a local branch office with after-sales service.

The latest outage, which affected the popular instant-messaging application BlackBerry Messenger, may hinder the company'€™s efforts to sustain its market share in the world'€™s fourth-most populous nation.

BlackBerry has about 6.3 million subscribers in Indonesia, up from 6 million in 2012 and 5 million in 2011, according to Gatot.

The service interruption primarily affected Web browsing, social networking and BlackBerry Messenger, Matt Stewart, a spokesman for the Waterloo, Ontario-based company, said.

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