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Jakarta Post

Police service improvements: How long will they last?

Jakarta   /   Tue, February 10 2009   /  11:20 am

Mobile unit: A man pays his vehicle tax at a Jakarta Police’s mobile integrated service unit in Pasar Baru, Central Jakarta. People say the mobile service offers faster service. JP/Ricky Yudhistira Although the police force was dubbed the most bribe-riddled institution by a recent survey, some people have acknowledged improvements in the administration of police services.

Drivers said they had noticed improvements when applying for licenses or arranging renewals.
Rather than a strict adherence to its motto, “Serving and protecting the community”, the police were believed only to be ready to serve when the money was ready. But sentiment among drivers at the Integrated Service Office (Samsat) in Daan Mogot, West Jakarta, was a little different. “When applying for a driver’s license, service should be just like this, quick and with no extr...