The Jakarta Post
State-owned lender Bank Rakyat Indonesia (BRI) and private lender Bank Tabungan Pensiunan Nasional (BTPN) plan to hire more Laku Pandai agents this year to boost Laku Pandai transactions.
Laku Pandai is a branchless banking program initiated by the Financial Services Authority (OJK) for banks to facilitate customers without having to open physical branches.
BRI corporate secretary Hari Siaga said on Saturday that it aimed to have 135,000 Laku Pandai agents, an increase from 84,500 in 2016, and to see them use its BRILink mobile app.
“Our target is to see BRILink agents not only use EDC [Electronic Data Capture] for transactions but also the BRILink mobile app,” Hari said on Saturday as quoted by Kontan.
BRI recorded 98 million transactions throughout last year, rising more than fourfold from 2015.
Sumatra made up for the most transactions with 36 percent, followed by Java with 21 percent and other regions in the eastern part of Indonesia with 32 percent.
Meanwhile, BTPN’s compliance director, Anika Faisal, said the bank would also increase the number of its Laku Pandai agents this year through its BTPN Wow program.
“As of 2016, BTPN Wow has 171,000 agents with a total of 2.9 million customers,” Anika said on Friday.
Anika, however, did not go into detail regarding the number of new Laku Pandai agents that it targeted, only saying that it would focus on farmers, fishermen and informal sector workers. (yon/tas)
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