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Jakarta Post

Indosat Ooredoo addresses website hacking incident

  • News Desk

    The Jakarta Post

Jakarta   /   Sun, April 30, 2017   /   06:00 pm
Indosat Ooredoo addresses website hacking incident A technician from telecommunications operator PT Indosat conducts maintenance work at a company base transceiver station (BTS) in Jakarta. Local telecommunications company Smartfren recently rolled out its Long-Term Evolution (4G LTE) network to 85 cities throughout the country to increase high-speed internet usage. (JP/Ricky Yudhistira)

Indonesia’s second largest telecommunications firm, Indosat Ooredoo, has addressed an incident in which the company's website was hacked.

On Saturday, Indosat’s subdomain site,, was hacked. Its homepage was emblazoned with an animated picture and message. Using a cartoonish font, the hacker expressed their annoyance with the operator, which previously posted a tweet that could be interpreted as a jab against competitor Telkomsel after the latter’s website was hacked a day earlier.

“This action attacked not only one of our competitors, but also industrial activities, including Indonesia’s digital world at large,” Indosat Ooredoo Corporate Communications Group director Deva Rachman said in a statement.

(Read also: Telkomsel website hacked)

The hacking of the Indosat website was purportedly done in response to a message posted on IM3 Ooredoo’s official Twitter account, @IM3OoredooJBTK, a few hours after the Telkomsel hacking incident.

“What is all the noise about? Paying an expensive internet quota? IM3 Ooredoo gives plenty of quota at a low price. It has been proven!” it tweeted. This tweet has since been deleted from the timeline, however.

The homepage of Indosat’s subdomain site,, has been replaced with a harsh message as the result of a hack on the cellular operator.(

According to Deva, the hacked website was owned and managed by their partner and had long been inactive.

“Currently, we are evaluating procedures and usage settings of subdomain sites using Indosat Ooredoo’s name,” he said.

Deva added that it was necessary to carry out a collective campaign for positive values and ethics in relation to the use of internet data as well as data services by operators to provide digital access to all Indonesians. (dis/dan)