The Jakarta Post
State-owned lender Bank Rakyat Indonesia (BRI) claims it has compensated all of its customers who have been victims of skimming, while pledging to improve its security by installing state-of-the-art technology and holding routine patrols.
On Monday, dozens of BRI customers in Kediri, East Java, reported a loss of funds, ranging from Rp 500,000 (US$36.40) to Rp 10 million per person.
“There was one ATM skimming case [in Kediri], but we have identified and caught the perpetrator,” BRI president director Suprajarto said on Thursday at the Presidential Palace complex. “We have reimbursed all of the lost funds. It’s just around Rp 100 million.”
Bank Indonesia stated that lenders could prevent skimming if they followed the National Standard Indonesian Chip Card Specification (NSICCS), which was introduced last year, because chip cards were more secure compared to magnetic-stripe cards.
However, Suprajarto said it would take time for BRI to replace customers’ old magnetic-stripe cards with the new chip cards because the lender had about 50 million customers at present.
“The implementation [of the chip-card policy] has only reached around 5 percent. But hopefully, we can complete it by mid-2019. Other banks might have set a deadline in 2022, but we want to expedite this as soon as possible,” he added. (bbn)