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Jakarta Post

Troubled servers hamper computer-based exams

  • Rizal Harahap

    The Jakarta Post

Pekanbaru/Jakarta   /   Mon, April 23, 2018   /   05:30 pm
Troubled servers hamper computer-based exams High school students sit computer-based national exams in Jambi on April 4. Server trouble from the central government has hampered the first day of national exams for junior high schools on April 23. (ANTARA FOTO/Wahdi Septiawan)

Troubled servers have delayed the first day of national exams for junior high schools in several places including Jakarta and Pekanbaru, Riau.

"The server was down for 45 minutes from 8 a.m. But the exam kept running," Jakarta Education Agency secretary Susie Nurhati said on Monday as quoted by She said the students had begun filling out their names on the computer before it stopped working, prompting them to restart. 

She said she could not explain in detail how the problem occurred, because the servers were operated by the Education and Culture Ministry. 

It was reported the troubled server disturbed the first day of the exam in 373 school locations in Central Jakarta, 595 in North Jakarta, 852 in West Jakarta, 954 in South Jakarta, 1,102 in East Jakarta and 21 in Thousand Islands regency.

Pekanbaru, the capital of Riau, also experienced delayed exams due to server trouble. “The students had problems logging in,” Deputy principal of SMP 14 state junior high school in Pekanbaru, Risti Yanti, said Monday.

She said the technical glitches originated at the ministry in Jakarta. Her school had prepared everything, Risti went on.

Pekanbaru Education Agency head Abdul Jamal said the technical glitches were out of their control. “To my knowledge, the problem is at the ministry. We could not do anything except wait for reconnection,” he said. (fac/evi)