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Jakarta Post

Meet the man who brings big data to Indonesia’s tax office

  • Norman Harsono

    The Jakarta Post

Jakarta   /   Mon, August 12, 2019   /  04:52 pm
The Jakarta Post Image
Tax office director for digital transformation Iwan Djuniardi.(JP/Norman Harsono)

Two years ago, a district tax office (KPP) in Surabaya, East Java, would need four days just to retrieve a taxpayer’s data from servers at the Jakarta headquarters because it had to wait for the information to be manually extracted, processed, then flown-in on compact discs. “The headquarters couldn’t email most of the data either. It was unsafe. And much of the data's file sizes were huge so it couldn’t be sent via email,” said tax office director for digital transformation Iwan Djuniardi during an interview with The Jakarta Post at his workplace in Jakarta. The headquarters was, in fact, forbidden from sending tax data through any public file sharing vendor due to the 1983 Tax Law Article 34 that stipulates tax office staff cannot share such data with "outsiders", whom directors interpret to include vendors. Thus, when Iwan took offi...