There are clearly many unknowns surrounding the evolving COVID-19 crisis. Most prominent among them is the ultimate human impact of this now-global tragedy. It is too early to predict the ultimate extent of this pandemic, but what is certain is that people, societies and markets will be drastically changed by its impact.
This global crisis has necessitated virtually all industries to transform the way they work, at the same time throwing international financial markets into an unprecedented era of sustained volatility. With that backdrop of uncertainty, financial institutions (FIs) must embrace an organizational strategy that optimizes resilience, while preparing for a radically altered financial landscape that may emerge in a post-COVID-19 world.
Finding certainty in a period of uncertainty
Uncertainty is the “new normal”. Creating a strategic road map to naviga...