TheJakartaPost
Please Update your browser
Your browser is out of date, and may not be compatible with our website. A list of the most popular web browsers can be found below.
Just click on the icons to get to the download page.
Popular Reads
Top Results
No results found. Please check your search term and try again
Can't find what you're looking for?
View all search results
Popular Reads
Top Results
No results found. Please check your search term and try again
Can't find what you're looking for?
View all search resultsRise in Internet use boosts mobile banking
Mobile banking is the most used electronic bankingservice channel, thanks to the increasing use of the Internet, according tomarket research firm Kadence International
Change text size
Gift Premium Articles
to Anyone
Share the best of The Jakarta Post with friends, family, or colleagues. As a subscriber, you can gift 3 to 5 articles each month that anyone can read—no subscription needed!
M
obile banking is the most used electronic bankingservice channel, thanks to the increasing use of the Internet, according tomarket research firm Kadence International.
Sixty-seven of the 453 respondents surveyed in four big cities used mobile banking, followed by Internet banking with 54 percent and phone banking with 28 percent, says the research.
Mobile banking uses software that allows customers to check account information, make transfers and pay credit card bills using a smartphone.
Kadence International Indonesia associate director of quantitative Fahmi Afandi said on Thursday that the high percentage of mobile banking use was attributed to the increasing number of Internet and smartphone users, as well as the increasing number of banks that facilitated the service.
'The security level, access speed and an easier process of registration are among the major aspects when customers consider choosing an electronic channel,' he said.
He, however, said customers continued to use automated teller machines for bank transactions in addition to using electronic banking channels.
