The Jakarta Post
The new Terminal 3 Ultimate at Soekarno-Hatta International Airport in Tangerang, Banten, began serving domestic flights early Tuesday, state airport operator Angkasa Pura II (AP II) confirmed.
National carrier Garuda Indonesia has officially moved its domestic flights to the terminal, with the departure of flights to Jayapura at 1:20 a.m. and Ternate at 1:40 a.m., AP II's head of corporate and legal affairs, Agus Haryadi, said on Tuesday.
"We currently operate 40 percent of the total area of Terminal 3 Ultimate for Garuda Indonesia domestic flights only. International flights still operate from Terminal 2E," Agus told The Jakarta Post.
While most passengers were pleased with the terminal's appearance and facilities, claiming they were comparable to those at international airports, Agus said AP II also received criticism, such as on the small size of information signs and directories in the terminal, which he said would be addressed.
Since some passengers were not aware of the transfer of Garuda domestic services to the new terminal, the airport operator has prepared more personnel and buses to take and direct passengers from Terminal 2F to Terminal 3 Ultimate, Agus said.
Besides completing public facilities such as ATMs, a food and beverages area and interior fixtures, AP II plans to move some carriers from the existing Terminal 3, including AirAsia, to terminals 2E and 2F, Nam Air and Sriwijaya Air to Terminal 2F, and Lion Air to Terminal 1B, in order to begin construction to connect the existing Terminal 3 and Terminal 3 Ultimate, Agus said. (dan)