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Empowering tax consultants to enhance voluntary tax compliance
To ensure that tax consultants possess the necessary skills and knowledge to fulfill their role effectively, a robust certification and education process is essential.
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Tax talks: A staff worker consults a taxpayer at a tax office on Jl. Tanah Abang III in Central Jakarta on Saturday. The government has extended tax incentives until June 30 because of the prolonged COVID-19 pandemic. (Antara/M. Risyal Hidayat)
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oluntary tax compliance is a critical aspect of any nation’s fiscal health, and Indonesia is no exception. As the country strives to bolster its revenue and fiscal stability, the role of tax consultants becomes increasingly significant.
Tax consultants play a pivotal role in assisting individuals and businesses in meeting their tax obligations, while ensuring adherence to applicable laws and regulations. We therefore need to produce competent tax consultants through robust certification and education processes, as well as regulators who can monitor their compliance.
Additionally, it is necessary for the tax authority (DGT) and regulators of taxation professionals, such as the Fiscal Professional Development Center (P2PK), to collaborate and create a synergistic approach toward fostering tax compliance.
To ensure that tax consultants possess the necessary skills and knowledge to fulfill their role effectively, a robust certification and education process is essential. The implementation of a standardized certification process for tax consultants will establish a minimum level of competency and professionalism in the industry.
This process should include rigorous examinations covering tax laws, regulations and practical case studies. Furthermore, tax consultants should have the option to pursue specialized certifications in areas such as corporate taxation, international taxation and individual taxation. This specialization allows them to develop expertise in specific fields and provide tailored advice to taxpayers.
Collaboration between the DGT and academic institutions can lead to the development of a comprehensive tax program, incorporating real-world scenarios and practical training, resulting in well-prepared tax consultants who can face the challenges of the industry. Mandating Continuing Professional Development (CPD) programs for tax consultants will encourage them to stay updated with the latest developments in tax laws and regulations through regular training workshops, seminars and webinars, ultimately improving the quality of service they provide.
To enhance the competency of tax consultants, various initiatives can be taken. Establishing a code of ethics and professional conduct for tax consultants is vital in promoting ethical practices and maintaining the public trust. These ethical guidelines should emphasize honesty, transparency and confidentiality in all interactions with taxpayers. Encouraging tax consultants to gain practical experience through internships or apprenticeships can bridge the gap between theoretical knowledge and real-world applications, equipping them with the skills necessary to handle complex scenarios effectively.
