During a workshop on security in Nusa Dua on Saturday, UNDSS security advisor Gabriel Matei said the UN body still found flaws in security system based on a survey of several hotels.

“Security officers often lack preparedness in implementing security procedures, especially when checking the guests’ identities and vehicles at the entrance,” he said in front of 150 workshop participants, comprising hotel frontliners, housekeepers and security officers.

Front desk officers and housekeepers were indifferent to the guests’ activities, even when there were suspicious guests who did not leave the room for two days, he added.

Matei told hotel managements to follow the UNDSS’s standard operational procedures of security system, including conducting continuous monitoring throughout the hotel and surrounding area, as well as questioning suspicious persons.

He said it was crucial for hotel managements to know how to anticipate terrorism, since terrorist groups kept modifying their approaches.  

Official with the Bali Police’s of intelligence and security, Adj. Sr. Comr. Dekananto, called on hotel managements to record complete data of their employees, including finger prints, as part of pre-emptive measures.  

“Security is a crucial investment. All hotels should have complete data of employees and identify their guests as well.”

Hotels should also install closed-circuit televisions (CCTV) and deploy tracking dogs, so it could quickly identify suspicious incidents, Dekananto added.

During the workshop, participants were also trained about techniques to anticipate bomb attack.
Comr. Suharli of the Bali Police’s directorate of intelligence and security told the participants for not easily believe to bomb threat, as it was mostly a hoax.

“Ninety percent of bomb threats are hoaxes, but we should remain vigilant.”

Should there be an explosion, do not directly come to the scene, because in many cases, there will be another blast, Suharli said.  

Security officers joining the workshop criticized hotel managements for not providing adequate facilities.

“We have engaged in many training sessions, but it will be useless if hotel managements do not give us better facilities to safeguard the hotel,” said Gede Sutapa, security officer working for a hotel in Jimbaran.  

Perry Markus, secretary general of the Indonesian Hotel and Restaurant Association (PHRI), said that hotels ignoring the security system could face punishment, ranging from warning to license revocation, as stipulated in the 2009 Law on Tourism.

“We ask security officers to report to us when hotel managements fail to comply with standard security system.”

He said 157 star-rated hotels in Bali have certified their security system, while 1,037 small hotels have not obtained the certificates, with many having failed to secure operation permits.

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