ational flag carrier Garuda Indonesia attributes shorter queues at Soekarno-Hatta International Airport during the annual Idul Fitri exodus to its online check-in service.
"More than 50 percent of the passengers use our web and mobile check-in services, resulting in smooth queues at Cengkareng," Arif said, referring to the airport in Tangerang, Banten.
Arif made the comments after attending an Idul Fitri celebration at the house of State-Owned Enterprises (SOE) Minister Rini Soemarno in Kuningan, South Jakarta, on Wednesday.
The carrier has increased its capacity by 23 percent, equal to 32,000 additional seats, to meet rising demand during 10 days before and after Idul Fitri.
Garuda Indonesia normally has a monthly capacity of 700,000 seats.
The airline has added 120 domestic flights and 112 international flights for the Idul Fitri holiday period.
"Several members of our board of directors will visit big cities, such as Yogyakarta, Semarang [in Central Java] and Surabaya [in East Java] to supervise the return flow after Idul Fitri," Arif said, adding that the visits were aimed at ensuring smooth services for passengers. (tas)
Share your experiences, suggestions, and any issues you've encountered on The Jakarta Post. We're here to listen.
Thank you for sharing your thoughts. We appreciate your feedback.