Previously, Bank Mandiri allowed customers to transfer a maximum of Rp 100 million (US$6,415.6) to fellow Bank Mandiri customers online. Now, customers can transfer up to Rp 200 million to a fellow Bank Mandiri customer online. Bank Mandiri has also increased itsonline transaction limit to Rp 200 million.

Increasing the transaction limit will help not only individual customers make jumbo online transactions from home but also enterprise/corporate customers conduct most of their business activities, now in much greater volume, from home, as Bank Mandiri has also increased the limit for online interbank transfers and Billpayment in Mandiri Internet Bisnis (Mandiri Internet Business; MIB for short) each to Rp 200 million as well.

MIB is an e-banking solution to provide MSME customers with comprehensive financial and non-financial transactions coverage. MIB’s features consist of general account information, transfers, payments, purchases, financial administration, business information and business activities.

Thanks to these features, MIB customers can enjoy several benefits of the application, such as monitoring their business financial transactions remotely, easy access to the application anytime and anywhere, using affordable and profitable applications, which does not impose monthly fees, and daily transaction limits for its users, as well as enhanced digital security thanks to the SSL security system applied by Bank Mandiri.

Meanwhile, Mandiri Cash Management (MCM) customers, which specialize in larger-scale enterprises, can now adjust transaction limits on the MCM application setting according to their own business needs.

MCM is the bank’s internet-based application that targets wholesale corporate customers to conduct their financial activities. By using secure connection network, this application makes it easy for customers to monitor their bank account and conduct various kinds of transactions through mcm2.bankmandiri.co.id.

Bank Mandiri has launched MCM 2.0, the second generation of the application, the features of which allow customers to enjoy transaction time efficiency and flexibility via its real-time transactions; convenience in making these transactions thanks to the application’s multilayered transaction completion and authorization process; as well as quick and easy access to financial data thanks to digital data archiving.

According to Bank Mandiri vice president director Hery Gunardi, the bank’s policy, effectively applied on March 30, seeks to help customers complete large volumes of transactions or payments worth more than Rp 100 million, without necessarily having to go to a Bank Mandiri branch.

“We are doing our part to support the #dirumahaja [#stayathome]campaign to prevent people from being infected with the coronavirus and curb the spread of COVID-19. Hopefully, this relaxation will also impact national economic activities positively by supporting both individual and retailer customers to turn the economic wheels forward,” Hery explained.

In a nutshell, the online transaction relaxation helps customers stay safe at home all the while still supporting the economy with their business activities.

Previously, in its effort to sustain the national economy amid the financial impact of the COVID-19 outbreak, Bank Mandiri also provided several relaxation schemes to its customers, comprising interest rate and installment payment adjustments, credit tenure extension, and/or interest rate decrease for a maximum period of a year, or other credit restructuring schemes according to each debtor’s business state and condition.

Besides that, app-based motorcycle or car drivers whose livelihoods have been impacted by COVID-19 will also get a chance to access Bank Mandiri’s motor vehicle installment payment relaxation.

“Our technical implementation of the relaxation schemes are in line with Financial Services Authority’s [OJK] regulations; we will also adjust the relaxation schemes with our customer segmentation,” Hery said.

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