The Jakarta Post
Online travel agent tiket.com has provided support for the Bali tourism sector amid the COVID-19 pandemic by supplying nine popular destinations across the island with public handwashing facilities.
On Sept. 23, the Bali provincial administration, through the local chapter of the tourism agency, received tiket.com’s assistance, comprising 18 portable wash basins that tourists can use to wash their hands. The symbolic ceremony marking the cooperation was conducted at the Tirta Empul temple in Bali.
During the ceremony, tiket.com area manager for eastern Indonesia Rajasa Hadi Seomarto symbolically handed the portable hand basins to Gianyar Tourism Agency special interest tourism development section head Ni Ketut Catur Suarniathi.
Driven by a commitment to assist Indonesians across Bali, tiket.com has chosen to work with the tourism agency. The agency helped tiket.com pick nine tourism spots across several cities and regencies that desperately needed the portable wash basins.
The nine spots are: Sangeh tourism village, Banjar hot springs, Jatiluwih and Tirta Empul temples, Sanur beach, Ceking, Bakas and Penglipuran tourism villages and the Pura Besakih temple complex.
tiket.com provided the assistance as part of its corporate social responsibility (CSR) program.
According to tiket.com cofounder and chief marketing officer Gaery Undarsa, the CSR program is part of the platform’s Semangat Kembali Liburan (Rejuvenate Your Holiday Spirits), also called Sembilan (Nine) for short.
Symbolically, this also represents the nine popular tourist destinations in Bali that have received technical assistance through the platform’s CSR program.
Gaery went further to explain that the campaign also sought to remind tourists to continue preserving their health as they resumed traveling amid the coronavirus outbreak.
“This also symbolizes tiket.com’s support for the government’s implementation of the cleanliness, health, safety and environment (CHSE) program across Indonesia’s various tourism destinations, especially those managed by local communities attempting to bounce back from the pandemic’s adverse consequences,” Gaery said.
“tiket.com is always ready to contribute to the government’s program, especially in the realm of preventing the spread of the coronavirus through the implementation of CHSE measures at tourism destinations. This time, we have chosen to focus on Bali, which has become a model destination for the adoption of new habits amid COVID-19. Furthermore, the nine destinations we have chosen upon the local tourism agency’s recommendation are those managed by local communities in desperate need of sanitation facilities,” he continued.
The Bali tourism agency also responded very positively to tiket.com’s initiative.
Previously, the agency had already worked with tiket.com to launch a CSR program to provide assistance packages to tourism workers across the island who had been laid off as a consequence of the pandemic in May.
This is why the Bali administration expressed appreciation for this collaboration to work hand-in-hand to revive Bali’s tourism sector. The local tourism agency had previously conducted a survey to make sure the nine tourism sites were truly in urgent need of the sanitation facilities provided by tiket.com.
“Our agency openly appreciates tiket.com’s CSR program and we thank them for their help and care in the matter of COVID-19 mitigation. We from the agency also helped recommend to them the destinations that needed help based on our surveys,” I Putu Astawa, head of the Bali Tourism Office explained.
“Hopefully, the facilities provided by tiket.com could help these tourism destinations in implementing their health safety protocols to protect visitors better,” he continued.
tiket.com has also worked together with Enesis Group, which manufactures hand sanitizer brand Antis in Indonesia, to provide additional hand sanitizer across the 18 handwashing facilities in the nine tourism spots mentioned above.
Furthermore, tiket.com also provided 900 Antis sanitizing kit packages to the nine tourism spots. The packages comprise face masks, hand sanitizers and wipe tissues to be given to 100 visitors per location, while stocks are still available.
Enesis Group chief sales and marketing Ryan Tirta said he was happy to work together with tiket.com and the Bali Tourism Agency to promote safe tourism amid COVID-19.
In this case, Gaery added that the usefulness of public handwashing facilities extended beyond the COVID-19 crisis.
“Even after the pandemic, visitors can use the facilities. The facilities could also encourage the public at large to stick to CHSE protocols wherever they are even after the pandemic ends,” he explained.
Along those lines, the Bali Tourism Agency said it continued educating the public and relevant stakeholders on the importance of sticking closely to health and hygiene protocols amid COVID-19, especially at tourist sites.
“Without close collaboration among stakeholders, such as industry players and tourist site managers, it is next to impossible for us to encourage the public to be disciplined and to stick to health protocols amid COVID-19. This discipline is very important to prevent new coronavirus cases in Bali as we are trying to revive the island’s economy,” the tourism agency head said.