An updated and refined version of the previous app, the Service @MyHyundai app offers Hyundai customers more convenience in accessing a variety of services in the palm of their hands. As the latest addition to the previously introduced Hyundai Hadir Untukmu (Hyundai is here for you) program, the new app highlights the automaker’s effort to strengthen its commitment to providing a worry-free experience to all Hyundai customers.

Designed with ease of use in mind, Service @myHyundai makes it extremely easy for customers to access Hyundai’s after-sales service, anytime, anywhere. The app’s latest iteration also contains new complementary features that add value to vehicle maintenance services, including service reminders, service bookings, service history and payment features for purchasing accessories.

Makmur, Chief Operating Officer of Hyundai Motors Indonesia, said it was imperative for Hyundai to maintain last year's strong growth by providing a worry-free vehicle ownership experience to offer peace of mind for its customers.

“To complement our services in Indonesia, we are proud to launch the Service @myHyundai application today. In the future, we will continue to provide the best service for customers in Indonesia,” he said.

Putra Samiji, General Manager of Hyundai Motors Indonesia’s Before-Service Department, added to Makmur’s statement: “Service @myHyundai is truly designed to make it easier for customers to access various vehicle services needs with just the touch of a finger. Therefore, it will be easier for customers to receive the benefits of Hyundai’s services, anytime and anywhere.”

The app’s service reminder feature notifies customers about their car’s service schedule. This feature will also inform customers about recommended services for their car, based on the previous maintenance check conducted by qualified Hyundai technicians. Additionally, by using the Bluelink connection installed in Hyundai vehicles, customers can detect any technical problems directly through the app.

The app’s service booking feature allows customers to schedule their service slot as well as purchase original Hyundai accessories. After choosing the type of service they require, customers will be given information on the availability of spare parts and technicians, as well as a time allocation for the selected service.

Customers can choose which official Hyundai repair shop they want to use as well as choose from a variety of services, such as the mobile visit or vehicle body repair. The app has integrated payment features, providing customers the ability to pay for their service bill through several payment options, including bank transfers and digital wallets.

The new app also has the innovative service history feature, making it easy for customers to keep track of every service performed on their Hyundai car. Keeping up-to-date on payment processes, maintenance work and completed services is a breeze with this feature: Customers will never have to worry about leaving their car at a Hyundai repair shop or trying to remember the last periodic maintenance they had done, because the app remembers it all for them.

Finally, Hyundai Motors Indonesia has updated its service app with data integration, so it is linked to Hyundai’s entire repair and maintenance services network across the whole country. This allows the Service @myHyundai app to continuously update information on the availability of time allocations, technicians and spare parts, as well as other aspects related to the app’s various features, including promotional offers.

In closing the launch of the new app, Putra stated: "Hyundai will continue to be committed to presenting leading products and services to maximize overall customer satisfaction.

“Therefore, we are very pleased to be able to offer complete service support from Hyundai through this latest feature. We hope that all our customers will directly benefit from Service @myHyundai so they can experience the best driving experience with Hyundai."

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