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Galaxy S8 under fire for reddish display panel

Shin Ji-hye

The Korea Herald/Asia News Network

South Korea  /  Tue, April 18, 2017  /  01:04 pm
Galaxy S8 under fire for reddish display panel

In this Friday, March 24, 2017, photo, a Samsung Galaxy S8 mobile phone is shown partially submerged to demonstrate its water resistance, in New York. The Galaxy S8 features a larger display than its predecessor, the Galaxy S7, and sports a voice assistant intended to rival Siri and Google Assistant. (AP/Richard Drew)

Samsung Electronics‘ Galaxy S8 is facing complaints from some customers saying that the display panels of their new phones have a reddish tint.

A number of customers who preordered the Galaxy S8 wrote on online communities that their new phones have a reddish screen that did not improve even after correcting the color display settings.

One user said, “After I read articles that there are many reddish panels, I checked mine. I was also unlucky. Should I change it?”

Read also: Samsung's Galaxy S8 phone aims to dispel the Note 7 debacle

Samsung Electronics‘ Galaxy S8 is facing complaints from some customers saying that the display panels of their new phones have a reddish tint.(The Korea Herald/File)

Posting a photo of his new device, another asked, “Can you please check mine, whether this is too red or not?”

Samsung said, "It is not a quality problem and it can be adjusted with the phone itself. If the color still appears to be reddish, customers can change it at the service center."

However, some users still claimed they were not able to adjust the color because the display panel was already optimized.

"Samsung uses deep red technology to have color balance for Galaxy S8. It seems they were not able to adjust the color balance well because they were in a hurry to mass produce them," said an industry watcher.

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This article appeared on The Korea Herald newspaper website, which is a member of Asia News Network and a media partner of The Jakarta Post