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Stella Monica, a beauty clinic and ITE Law: The continuing saga of consumer vulnerability

Reno Surya

The Jakarta Post

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Surabaya  /  Wed, April 28, 2021  /  02:52 pm
Stella Monica, a beauty clinic and ITE Law: The continuing saga of consumer vulnerability

Defenders see Stella Monica's case as being another example of the dangers of the ITE Law in shutting down any genuine consumer complaints. (JP/Courtesy of Stella Monica)

Surabaya-born Stella Monica turned 26 recently but the entrepreneur saw little cause for celebration this year. Instead of blowing out candles and opening gifts, Stella experienced high levels of anxiety as she prepared for a trial, just a day after her birthday. Stella is being sued by a beauty clinic in Surabaya for defamation. "So far, I've been pretty calm. Though I'm also rather nervous. I think this is normal, since it's the first time I've dealt with the law. But I try to face it with joy," Stella told The Jakarta Post on April 20. Stella was reported to the police on allegations of violating the Electronic Information and Transactions Law, a controversial law that critics say makes any criticism communicated online liable for defamation. Stella was summoned after she uploaded a series of Instagram S...

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