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Jakarta Post

Complaint center established at Kalibata City apartment

  • News Desk

    The Jakarta Post

Jakarta   /   Tue, December 18, 2018   /   08:18 pm
Complaint center established at Kalibata City apartment Residents of Kalibata City apartment in South Jakarta play futsal on Aug. 18,. (Warta Kota/Feryanto Hadi )

The South Jakarta municipality inaugurated on Monday a complaint center at Kalibata City apartments, as part of a plan to eradicate prostitution and drug dealing found to be rampant in the complex.

In August, some 32 suspected prostitutes were arrested in 17 apartments, six of whom were underage.

Musdalifah, 63, chairwoman of the Kalibata City trustee board of owners and occupants, said the complaint center was of benefit, as residents would no longer be required to file a complaint directly to the South Jakarta mayor or Jakarta governor.

“For any complaints, we usually report it directly to the mayor or governor, back and forth attending meetings. With the complaint center, representatives of the administration, police and military are now available,” she said on Monday, as quoted by

Residents can report any problems, such as indications of drug dealing, undocumented foreigners and prostitution to the center.

Musdalifah acknowledged there were problems, particularly prostitution, that had given Kalibata City a bad image recently, adding that it was due to there being more rented units than those permanently inhabited by tenants.

“From around 1,200 [apartments], only around 20 percent are [permanently] occupied. The rest are rented. Those who make problems are renters,” she said.

The 5 by 8 meters complaint center, which was inaugurated by South Jakarta Mayor Marullah Matali, operates during weekdays from 8 a.m. until 4 p.m. (sau)