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bpkn

E-commerce must do more to protect users against cybercrime: BPKN
Business 5 years ago

E-commerce must do more to protect users against cybercrime: BPKN

The National Consumer Protection Agency (BPKN) has recommended that e-commerce platforms ramp up their user protection measures following a rise of online marketplace complaints during the health crisis.
OYO Indonesia in hot water after refund and payment complaints go viral
Business 5 years ago

OYO Indonesia in hot water after refund and payment complaints go viral

“OYO uses the pandemic as an excuse to delay payment [..] They have been avoiding payment since February, before the COVID-19 outbreak in March,” a vendor has said. 
Housing-related complaints dominate reports to consumer protection agency
Business 5 years ago

Housing-related complaints dominate reports to consumer protection agency

Seventy-four percent of reports that have been filed with the National Consumer Protection Agency since 2017 are related to housing, with consumers mostly complaining about legal uncertainties of housing projects, delays in the completion of housing or apartment development and sudden increases in water bills.
Don't export masks, Minister pleads amid coronavirus panic buying
Business 5 years ago

Don't export masks, Minister pleads amid coronavirus panic buying

The problem is, he said, that a number of producers have intentionally been holding back mask supplies and raising prices.
Housing sector most complained about: Consumer agency
Business 7 years ago

Housing sector most complained about: Consumer agency

The National Consumer Protection Agency (BPKN) said the housing sector received the most complaints from customers due to various issues before and after transactions.
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