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Jakarta’s MRT guidelines video baffles passengers

News Desk

The Jakarta Post

Jakarta  /  Sun, March 17, 2019  /  09:49 pm
Jakarta’s MRT guidelines video baffles passengers

What a ride: Jakartans enjoy a trial run of the first phase of the Jakarta MRT, which connects Lebak Bulus in South Jakarta to the Hotel Indonesia traffic circle in Central Jakarta, on Tuesday. City-owned PT MRT Jakarta is carrying out a free trial of its new service until March 24, aiming to attract 285,000 passengers. (The Jakarta Post/Wendra Ajistyatama)

Even as Jakartans are excited about the new MRT and enrolling to take part in a trial run, the mass rapid transit operator, PT MRT Jakarta, has been publishing the rules and manners for train riders on its social media account.

PT MRT Jakarta posted videos to its Instagram account on Friday, aiming to educate passengers about public transportation etiquette. The first video, entitled “Guide to five behaviors on public transportation”, shows passengers behaving in different ways. There are ones who talk loudly with their friends, eat snacks eagerly, peek at others’ cell phone screens, snore and put makeup on. Those are said to be examples of disturbing behavior. The video contrasts these by depicting the behavior of "good" passengers.


Teman - teman MRT Jakarta, untuk mewujudkan kenyamanan dan ketertiban bersama dalam menggunakan kereta MRT Jakarta, PT MRT Jakarta tidak pernah berhenti melakukan sosialisasi dan edukasi kepada calon pengguna MRT Jakarta nantinya tentang bagaimana berperilaku di dalam kereta Jakarta. . . Berikut “5 Panduan perilaku di transportasi publik”. Video ini menunjukan kembali panduan perilaku beretika di kereta MRT Jakarta. Mari kita mulai menerapkan perilaku yang baik dimulai dari perilaku beretika di transportasi publik demi kenyamanan dan ketertiban bersama yang dimulai dari diri kita masing-masing. . . *nyalakan suara speakermu #MRTJakarta #UbahJakarta #MRtv

A post shared by MRT Jakarta (@mrtjkt) on

While talking loudly, eating and peeking are undoubtedly disturbing, snoring and putting on makeup could still be acceptable. Sleeping with the head bent down instead of up and wearing masks might eliminate snoring on the train. However, isn’t snoring uncontrollable?

Meanwhile, the woman who was putting on makeup was shown being extra demonstrative, shaking her makeup brush toward a passenger beside her. We all may wonder: Does anyone do that on board a train? Seems unlikely. Although we may see women discreetly putting on lipstick and face powder on public transportation, that may go unnoticed and be considered acceptable. Besides, we should worry about germs and bacteria that may contaminate cosmetics that are opened in such a public space as a train.

At the time of writing, the video has gained more than 300 comments, including some that criticize the rules that scold snoring and making up. A number of comments recommended that the MRT operator should focus on the most basic commuter line etiquette, such as waiting until all exiting passengers leave the train before boarding, giving seats to the elderly, pregnant women and those with small children and not littering.

Read also: More than 180,000 Jakartans sign up for MRT free trial

Kamal Muhamad Kamaluddin, acting head of corporate strategy and planning at Jakarta MRT, told The Jakarta Post that the video was made according to the benchmarks used by urban subway systems in other countries.

“We will keep updating our video and its contents continuously. The one already posted is an appeal [for the public to be considerate of other passengers],” said Kamal.

Regarding the backlash, Kamal said that PT MRT Jakarta would come up with more updated videos that are more acceptable to the public. (mut)

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