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Jakarta Post

Indonesia must improve its e-government

  • Lee Ki-young and Fika Fauzia

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PREMIUM
Jakarta   /   Mon, September 17, 2018   /  03:23 pm
Indonesia must improve its e-government The interior of the newly-launched Jakarta Investment Center (JIC) at One-Stop Public Service Mall on Jl. Rasuna Said in South Jakarta on July 31, 2018. (kompas.com/Nibras Nada Nailufar )

Indonesia is failing to keep up with other Southeast Asian nations in terms of providing efficient online public services, but measures can be taken to improve the situation. 

In the 2018 United Nations E-Government Survey, Indonesia ranked 107th out of 193 UN member states, well behind Singapore (seventh), Malaysia ( 48th ), Brunei Darussalam ( 59th ), Thailand ( 73rd ) and the Philippines ( 75th ).

When President Joko “Jokowi” Widodo came to office in 2014, he called for clean, effective, democratic and trusted governance by implementing e-government as a national agenda. While some government sectors have improved their online services, Indonesia needs to transform and accelerate its e-government development to keep pace with neighboring countries. 

The UN E-Government Survey has been conducted every two years since 20...

Disclaimer: The opinions expressed in this article are those of the author and do not reflect the official stance of The Jakarta Post.