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View all search resultsIndonesia must improve its e-government
In the 2018 United Nations E-Government Survey, Indonesia ranked 107th out of 193 UN member states.
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The interior of the newly-launched Jakarta Investment Center (JIC) at One-Stop Public Service Mall on Jl. Rasuna Said in South Jakarta on July 31, 2018. (kompas.com/Nibras Nada Nailufar )
I
ndonesia is failing to keep up with other Southeast Asian nations in terms of providing efficient online public services, but measures can be taken to improve the situation.
In the 2018 United Nations E-Government Survey, Indonesia ranked 107th out of 193 UN member states, well behind Singapore (seventh), Malaysia ( 48th ), Brunei Darussalam ( 59th ), Thailand ( 73rd ) and the Philippines ( 75th ).
When President Joko “Jokowi” Widodo came to office in 2014, he called for clean, effective, democratic and trusted governance by implementing e-government as a national agenda. While some government sectors have improved their online services, Indonesia needs to transform and accelerate its e-government development to keep pace with neighboring countries.
The UN E-Government Survey has been conducted every two years since 2001. Indonesia’s current rank of 107 is an improvement from 116 in 2016, but for the past decade, Indonesia has held an average rank of 107. This means Indonesia’s e-government development is stagnant and cannot match the speed of other countries.
