orkers social security agency BPJS Ketenagakerjaan (BPJamsostek) and Lazada Logistics have joined forces through a public-private partnership (PKS) to ensure the welfare of delivery drivers and couriers against risks such as work-related accidents, job loss, illness, old age and death that could result in loss of income.
The partnership agreement was signed on Wednesday (14/9) by Ivan Sahat H. Panjaitan, the head of BPJS Ketenagakerjaan’s Jakarta Mampang branch, and Lazada Indonesia chief logistics officer Philippe Auberger.
The momentous deal was witnessed by Eko Nugriyanto, deputy director of BPJS Ketenagakerjaan Greater Jakarta, who also handed over symbolic membership cards to representatives of Lazada Logistics’ delivery partners at the signing ceremony.
"BPJamsostek's collaboration with Lazada Logistics in signing the PKS today is a positive step. The intent and purpose of this PKS is to encourage and increase awareness and provide workers’ social security to protect Lazada Logistics courier partners in the nonwage worker (BPU) segment by utilizing and synergizing all existing resources," said Ivan.
Courier partners have been an integral part of Lazada’s business, standing at the forefront of its logistics and delivery services since before the pandemic. As an e-commerce company, Lazada strongly feels that its courier partners are entitled to workers’ social security in company compliance with Indonesia’s existing regulations and laws.
The partnership agreement between BPJamsostek and Lazada Logistics is one way of showing Lazada’s commitment to ensuring the welfare of its courier partners.
“Courier partners are one of the main stakeholders in Lazada Logistics, and we have long been committed to always protecting and looking after their welfare.
“Lazada Logistics' partnership with BPJamsostek will facilitate our courier partners with access to workers’ social security, and we hope that providing this access can serve as encouragement for Lazada Logistics’ courier partners to work calmly, remain enthusiastic excited, and always feel protected," said Philippe.
Moch Arfan, BPJS Ketenagakerjaan’s Pasar Minggu branch head, revealed that thousands of Lazada Logistics courier partners throughout the country had become members of BPJamsostek, which offered social security as well as accident insurance. They were also entitled to workplace insurance (JKK) and death security (JKM) protection through Old Age Security (JHT) coverage, which ensured better quality of life after retirement.
Deputy director Eko expressed his appreciation for Lazada Logistics Indonesia, which had facilitated the registration and premium payments of its courier partners under BPJamsostek’s dedicated program for workers in the BPU segment. Eko added that the BPJS-Lazada partnership was part of the government’s commitment to ensuring that all informal workers were protected against the risk of work-related accidents, including death, as well as providing security for their lives after retirement.
Eko explained that the program also included unlimited medical coverage for Lazada’s courier partners who were involved in an accident during the course of their jobs. In the event that a worker was hospitalized or recovering and unable to work, BPJamsostek provided Temporary Disability Benefits (STMB) reaching 100 percent of reported wages for the first 12 months, and then 50 percent for the succeeding months until full recovery.
Other coverage included death benefits for the family of a courier, if the courier died in a work-related accident, Under the JKK scheme, the surviving family members are entitled to compensation of up to 48 times their last reported wage. In the event of death in circumstances unrelated to their work as a Lazada courier partner, the family will receive a maximum compensation of Rp 42 million.
Furthermore, said Eko, the JKK scheme provided education insurance of up Rp 174 million for a maximum of two children from elementary school to university.
“In the future, we hope that not only couriers but also other partners in Lazada's e-commerce ecosystem, such as pelapak [merchants] can register and be protected by the [workers’] social security program from BPJS Ketenagakerjaan," Ivan said, urging all courier partners to register with BPJamsostek.
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